privacy policy

last updated: october 2026

paper window is a small art mail club run from melbourne, australia. this page explains what information we collect, why, and what we do with it.

what we collect
when you join or place an order, we collect your name, email address and postal address. payments are processed by squarespace payments. we never see or store your full card details.

why we collect it

  • to post your envelopes

  • to send order, shipping and subscription emails

  • to reply when you get in touch

who we share it with
only the services needed to run the club:

  • squarespace, which hosts our website, store and payments

  • australia post, which delivers your envelope (your name and address are on it)

we never sell, rent or trade your information.

cookies
our website uses cookies through squarespace to keep the site and checkout working and to show us basic, anonymous visitor stats. you can turn cookies off in your browser settings.

marketing
we won’t add you to a mailing list unless you choose to sign up. you can unsubscribe anytime.

how long we keep it
we keep your details while you’re a member, and afterwards only as long as needed for records such as tax.

your choices
you can ask to see, update or delete your information at any time. just email us.

contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at paperwindowart@gmail.com